FAQ

Where is the Buddy's Cafe & Playplace?

 

We are located at 262F Arden Ave, Staten Island, NY, 10312. 

 

What's your schedule for open play?

 

Buddy’s Play Place is open 7 days a week for Open Play. Walk-ins are always welcome. However, please check our website for an open play schedule before visiting. We may have private parties booked.

 

How much does it cost to visit the play place?

 

Open play is $20 per child for two hours, one adult goes in for free, $5 per additional adult.  $35 for 2 siblings. $50 for 3 siblings. All children over the age of 12 months must pay admission. 

Under 12 months are free only when accompanied by a paying sibling. Only $10 if not accompanied by a paying sibling.

 

Can I stay longer than my 2 hour play time?

 

Yes. Just $10 for an extra hour.

 

My child is 9. What is there for them to do there?

 

The recommended age is 12 months to 8 years old for our playplace. However, all children are not the same and some 9-year-olds may be "too cool" or just too big for our play areas. We suggest using your discretion as you know your child better than we do. 

​

Do I need to be accompanied by children to visit you?

 

Absolutely not, you don't need to have kids to visit us. We are also a restaurant and welcome everyone with open arms! Additionally, our service is based on a first-come, first-served approach, eliminating the need for tipping. Feel free to peruse our menu at your leisure.

 

Can I bring outside food or drinks?

 

No outside food is allowed in our Cafe, except water bottles. There is no food or drinks allowed in the play areas.

 

Does your tea beverage have caffeine, can my children have it?

 

Our 'Refreshing Fruity Tea' series comprises a mere 1.5 ounces of green tea, approximately 6 milligrams caffeine, boasting significantly lower caffeine content compared to Brisk ice tea. Hence, it is suitable for children to relish as well. 

 

Our ‘Classic Boba Tea’ series uses a black tea base, containing approximately 50 milligrams caffeine per 16 oz, compared to 200 milligrams in 16 oz black coffee. 

 

Can I drop off my child there?

 

No. A parent or guardian over the age of 18 is required to stay with children at all times. Our staff monitor the play areas, but children must be supervised by a parent or guardian at all times. 

 

Will I have to fill out a waiver to play there?

 

Yes. You can complete a waiver when you arrive or you can save time by completing a waiver online ahead of time. The correct completion of the waiver will create an account in our system, allowing you to check in by last name each time you visit and avoiding having to complete the waiver every time. They are valid for 12 months.

 

Do I have to wear socks? What if I forget socks?

 

Socks must be worn at all times at our play area. We sell socks for children and adults for $3/pair just in case you forget.

 

Can we bring our own food to a party? Can I bring a birthday cake to a party?

 

Sure, you can bring your own food, but all food must come from a licensed business like a restaurant or grocery store. Please note that there will be a $75 fee for all outside food and drinks, except a birthday cake.

 

If you choose to have us provide food, we offer 15% off our food menu with the VIP birthday package.

​

Is it permissible to bring our cake, balloons, and party supplies if we opt not to reserve a party package in advance?

​

Please note that no external party supplies are permitted during open play sessions. 

​

Do we need to make reservations if we have a large group?

 

Please let us know ahead of time if your group is larger than 10. Thank you.

​

What if I need to reschedule/cancel my party?

​

If you need to cancel your booking, the deposit is non-refundable. However, please feel free to reschedule your party date for no additional cost.

​

What is the refund policy for a party deposit?

​

​A $250 non-refundable deposit is due when booking the party to secure the reservation of the party room. Please be advised that without a deposit, parties cannot be held or reserved.

​